From Enquiry to Recovery: What It’s Like to Plan Surgery Abroad (Step by Step)

Written By Shoten Deshmukh

Thinking about going abroad for surgery can feel overwhelming. It’s not just about the operation, it’s the paperwork, the flights, the language barriers, the “what-ifs.” But thousands of people do it every year, and for good reason. The key is having the right structure, support, and transparency from day one.

This post walks you through exactly what to expect from the moment you make an enquiry to the day you’re safely back home recovering. No jargon. No hard sell. Just real information to help you decide if this route might be right for you.

Step 1: Making an Enquiry – What Actually Happens?

You’ve hit your limit with NHS delays or unaffordable UK private options, so you start Googling. Maybe you post in a Facebook group and someone mentions surgery abroad.

When you make an enquiry with a medical travel company, here’s what usually happens:

  • You’ll get a response (often via WhatsApp, email, or phone) asking about your medical history and what surgery you’re considering.

  • They’ll ask you to share existing medical reports, X-rays, or MRIs (if you have them).

  • You’ll be introduced to a dedicated coordinator or “concierge” who becomes your main point of contact throughout the journey.

The goal at this stage is not to sell you anything, it’s to determine whether you're a good clinical fit and explain the process in plain terms.

Step 2: Virtual Consultations with UK and Overseas Doctors

Once your reports are in, you’ll usually be offered a consultation with a relevant specialist. This is important for:

  • Validating that surgery is appropriate (and if it’s safe to travel).

  • Giving you peace of mind by understanding your situation.

  • Flagging any missing diagnostics (sometimes your scans need refreshing).

If all’s clear, you’ll then have a second virtual consult where the surgeon explains:

  • The specific procedure recommended.

  • Risks and outcomes.

  • Hospital facilities and team.

  • Timeline and recovery expectations.

You can ask anything. It’s a two-way conversation, designed to build confidence, not pressure.

Step 3: Planning Travel, Surgery, and Recovery Logistics

Once you’re happy with the plan and pricing, here’s how the logistics typically unfold:

  • You receive a detailed quote with travel dates and inclusions (flights, airport pickup, hospital stay, accommodation, etc.)

  • Visa support is provided, including an invitation letter from the hospital

  • Flights are usually booked by you, but every other detail is coordinated by the concierge team

  • When you land, a local rep meets you at the airport and takes you to your hotel or straight to the hospital for admission

You’ll have a surgery date booked, your room reserved, and your care team waiting. Some packages include:

  • Private hospital rooms.

  • English-speaking staff.

  • Daily updates to family back home.

  • Concierge support for food, errands, or city orientation.

Step 4: Post-Surgery Recovery and Support Abroad

After the procedure, you’ll typically stay in the hospital for a few days under observation. Once discharged:

  • You move to a recovery guesthouse or hotel (with support nearby)

  • Physiotherapy sessions begin (either in-clinic or at your stay)

  • Follow-up appointments are scheduled to track your healing

  • A final “fit to fly” clearance is given by your surgeon before travel

Many patients describe this time as surprisingly restful. The combination of nursing support, physio, and warm hospitality can feel like a reboot, especially after years of living with pain.

Step 5: Ongoing Remote Aftercare Once You’re Home

Once you return home, your recovery continues, but you're not on your own. Most providers offer:

  • Scheduled video check-ins with the overseas surgeon

  • A UK-based support line for any concerns

  • Access to discharge summaries, images, and medication info via a secure portal

  • Help sharing your treatment info with your GP

You’ll also usually be invited to share feedback or leave a review, which many people are happy to do after a smooth experience.

What If Something Goes Wrong?

This is a natural concern. The truth is: complications can happen with any surgery, anywhere. That’s why a reputable provider will:

  • Have a clear escalation plan.

  • Help you access your original care team for advice.

  • Support you with any insurance paperwork (if applicable).

  • Stay in contact through a dedicated WhatsApp or support line.

If you're ever unsure about symptoms post-op, they can arrange additional remote consults or direct you to appropriate local care.

Final Thoughts

Planning surgery abroad isn’t something to rush into, but it’s also not something to fear. With the right structure in place, it can be a smooth, supported, and even empowering experience.

Whether you choose to go this route or not, understanding the full journey helps you make an informed decision, one that puts your health, peace of mind, and recovery first.

Shoten Deshmukh